Nobody has an accident at 10am.
Claims at 2am. Quotes on Sunday. Both answered.
Health, auto, home, life — one AI agent picks up every call and message, takes down the facts and opens the right ticket. Your team starts the morning with a sorted queue instead of nine voicemails.
The agent never promises a payout. It captures the facts and opens the claim.
Michael Brown
Rear-end collision · M5 junction 4
02:14
When they actually call
Half your calls land when nobody is there.
Accidents, burst pipes and hospital admissions do not wait for Monday. Every dot outside the lit hours is a call your office never took — and a policyholder who called the next broker.
58%
of claim calls arrive outside office hours
Illustrative — your own split will differ
- Office hours
- After hours & weekends
Every line you write
One agent. Every kind of policy.
A crash, at the roadside
I’ve just been rear-ended on the M5. Nobody’s hurt but the car won’t drive.
I’m sorry — let’s get this logged now. Can you give me the other driver’s plate and the junction you’re at? I’m opening your claim and a recovery request.
- Plate
- Location
- Third party
- Photos requested
New
Your CRM
Every call becomes a ticket — typed, routed, owned.
Eight insurance ticket types out of the box. Nothing is written on a sticky note and nothing waits for someone to listen back to a voicemail.
New2
New Claim
Michael Brown
Quote Request
Anna Karapetyan
Reviewing2
Renewal
Sophia Rossi
Policy Change
Tigran Hakobyan
With the team2
Payment
Daniel Weber
Callback
Lusine Alaverdyan
Resolved2
Complaint
James Miller
Quote Request
Nina Petrova
Not just support
It sells and renews while you sleep.
The same agent that takes claims also takes the business. Inbound quote requests get captured instead of ringing out; renewals and lapsed payments get called before they churn.
Inbound quotes, captured
Every "how much would it cost" becomes a Quote Request with the details an adviser needs to call back and close.
Renewals, called
The agent calls ahead of the renewal date, confirms the details and books the adviser — or logs why they are leaving.
Missed payments, chased
A missed premium gets a call the same week, not a letter next month.
Every language
Every policyholder, in their own language.
A claim is stressful enough without a language barrier. The agent answers in the language the caller uses — and switches the moment they do.
One agent, many languages
Getting started
Live in three steps.
- 1
Connect your claims line
Point your claims and sales numbers at an IntellAgents agent, and add web chat, WhatsApp and the rest.
- 2
Load your policies and rules
Add your products, network lists and what the agent may and may not say. It answers from your knowledge base only.
- 3
Switch on the Insurance board
Pick the Insurance template and tickets start landing — typed, routed and ready for the adjuster.
Ready to Stop Missing Customers?
Just connect your channels.
From your first phone call to your last DM — one AI agent, live across every channel in minutes.