The front desk never really closes.
Reservations, requests, a question at midnight β one AI agent answers every call and message, checks what's actually free, and books it straight into your calendar.
The agent only ever offers what the calendar shows free. If a room isn't available, it says so β and offers the next one that is.

Room 412
3 nights Β· Deluxe Double
Booked in 48s
A guest doesn't check the time before they call the front desk.
However they reach you
Phone, WhatsApp, Instagram, Facebook, Telegram, the chat on your site β every guest ends up talking to the same agent, working from the same calendar. And it calls out too: a confirmation call after booking, a reminder the day before check-in.
Three calls a night desk gets
What the guest asked, what the agent said, and where it landed β three real calls, start to finish.
Extra towels, almost midnight
Of course β I've logged two towels and a pillow for 412. Housekeeping will have them up within fifteen minutes.
Assigned to Housekeeping
Extra towels, almost midnight
Of course β I've logged two towels and a pillow for 412. Housekeeping will have them up within fifteen minutes.
One more order before the kitchen closes
The kitchen's open until half past β I can take your order now and have it sent straight up.
Assigned to Room Service
One more order before the kitchen closes
The kitchen's open until half past β I can take your order now and have it sent straight up.
The air conditioning, at 1am
I'm sorry about that. I've logged it as urgent β maintenance will be up within the hour.
Assigned to Technical Team
The air conditioning, at 1am
I'm sorry about that. I've logged it as urgent β maintenance will be up within the hour.
The whole booking, not a message
The agent sees real availability, holds the room and places the reservation itself β your front desk sees a booked night, not a voicemail to call back.
Also happening right now
Plays well with what you run
Connect Google Calendar and a confirmed reservation shows up there as well. Run your front office through Salesforce, HubSpot or Bitrix24 β bookings and guest requests can sync there too.
Part of a longer list β Zendesk, Jira, ServiceNow and more connect the same way, from your dashboard.
Every guest, in their own language
A guest calling from abroad at midnight shouldn't have to repeat themselves in a language that isn't theirs.

ΒΏPueden subir dos toallas a la 412? β Could you bring two towels up to 412?
Claro β Limpieza las sube en quince minutos.
KΓΆnnen wir spΓ€ter auschecken, gegen 14 Uhr? β Can we check out later, around 2pm?
Ja β spΓ€ter Check-out bis 14 Uhr ist vermerkt.
La climatisation ne marche plus. β The air conditioning has stopped working.
DΓ©solΓ©e β notΓ© en urgent, la maintenance monte.
Every one answered in the language it arrived in β no queue, no transfer, no waiting for the morning shift.
Getting started
The front-desk line, WhatsApp, your booking site's chat and Telegram β into one agent, in an afternoon.
Room types, rates, amenities, checkout times, what each department handles. It answers from your own information, not a generic script.
Housekeeping, room service, maintenance and concierge requests land as tickets your staff can see and act on β no call relayed by word of mouth.
Just connect your channels.
From your first phone call to your last DM β one AI agent, live across every channel in minutes.