Hotels & hospitality

The front desk never really closes.

Every guest, every channel β€” the whole booking, done.

Reservations, requests, a question at midnight β€” one AI agent answers every call and message, checks what's actually free, and books it straight into your calendar.

The agent only ever offers what the calendar shows free. If a room isn't available, it says so β€” and offers the next one that is.

New ReservationHT-2041

Room 412

3 nights Β· Deluxe Double

Booked in 48s

A guest doesn't check the time before they call the front desk.

However they reach you

Every channel. One agent, one calendar.

Phone, WhatsApp, Instagram, Facebook, Telegram, the chat on your site β€” every guest ends up talking to the same agent, working from the same calendar. And it calls out too: a confirmation call after booking, a reminder the day before check-in.

Lands on the booking calendarConfirmed with an outbound call

Three calls a night desk gets

Every one of them becomes the right request.

What the guest asked, what the agent said, and where it landed β€” three real calls, start to finish.

HousekeepingHT-2042

Extra towels, almost midnight

Room 412

Of course β€” I've logged two towels and a pillow for 412. Housekeeping will have them up within fifteen minutes.

AI AgentJust now

Assigned to Housekeeping

Housekeeping

Extra towels, almost midnight

Of course β€” I've logged two towels and a pillow for 412. Housekeeping will have them up within fifteen minutes.

Room ServiceHT-2043

One more order before the kitchen closes

Room 318

The kitchen's open until half past β€” I can take your order now and have it sent straight up.

AI AgentJust now

Assigned to Room Service

Room Service

One more order before the kitchen closes

The kitchen's open until half past β€” I can take your order now and have it sent straight up.

Maintenance IssueHighHT-2044

The air conditioning, at 1am

Room 527

I'm sorry about that. I've logged it as urgent β€” maintenance will be up within the hour.

AI AgentJust now

Assigned to Technical Team

Maintenance Issue

The air conditioning, at 1am

I'm sorry about that. I've logged it as urgent β€” maintenance will be up within the hour.

The whole booking, not a message

Checks the calendar. Books the night.

The agent sees real availability, holds the room and places the reservation itself β€” your front desk sees a booked night, not a voicemail to call back.

TodayLive
Mon
Tue
Today
Thu
Fri
Sat
Sun
Room 204Twin
Confirmed
Pending
Room 318Deluxe
Checkout today
Confirmed
Room 412Suite
Confirmed
Room 527Twin
Confirmed
Room 119Double
Pending
Confirmed

Also happening right now

  • Room 204 Β· Housekeeping requested
  • Room 318 Β· Towels on the way
  • Room 119 Β· Maintenance logged

Plays well with what you run

The booking doesn't stop at our board. It can land in yours too.

Connect Google Calendar and a confirmed reservation shows up there as well. Run your front office through Salesforce, HubSpot or Bitrix24 β€” bookings and guest requests can sync there too.

Google Calendar
Salesforce
HubSpot
Bitrix24

Part of a longer list β€” Zendesk, Jira, ServiceNow and more connect the same way, from your dashboard.

Every guest, in their own language

One agent. Every language your guests check in with.

A guest calling from abroad at midnight shouldn't have to repeat themselves in a language that isn't theirs.

Inbox β€” Answered Overnight
  • OvernightAnswered

    ΒΏPueden subir dos toallas a la 412? β€” Could you bring two towels up to 412?

    Claro β€” Limpieza las sube en quince minutos.

  • OvernightAnswered

    KΓΆnnen wir spΓ€ter auschecken, gegen 14 Uhr? β€” Can we check out later, around 2pm?

    Ja β€” spΓ€ter Check-out bis 14 Uhr ist vermerkt.

  • OvernightAnswered

    La climatisation ne marche plus. β€” The air conditioning has stopped working.

    DΓ©solΓ©e β€” notΓ© en urgent, la maintenance monte.

Every one answered in the language it arrived in β€” no queue, no transfer, no waiting for the morning shift.

Getting started

Live at your property this week

  1. 1

    Connect your number and channels

    The front-desk line, WhatsApp, your booking site's chat and Telegram β€” into one agent, in an afternoon.

  2. 2

    Give it your own property

    Room types, rates, amenities, checkout times, what each department handles. It answers from your own information, not a generic script.

  3. 3

    Watch the requests get routed

    Housekeeping, room service, maintenance and concierge requests land as tickets your staff can see and act on β€” no call relayed by word of mouth.

Ready to Stop Missing Customers?

Just connect your channels.

From your first phone call to your last DM β€” one AI agent, live across every channel in minutes.