Everything Worth Knowing, Indexed.

Give your agent a name, a voice, and a set of instructions, and it is ready to talk to customers — on the phone, in chat, or both. It draws on your knowledge base to answer accurately and follows the rules you set for when to hand off to a human.

• —Works right out of the box with just a name and a first message
• —Trained on your own documents, FAQs, and policies
• —Runs over voice, text, or both at once
• —You write the personality and tone — not us

Every agent decides for itself which parts of your knowledge base are relevant to a given question, instead of following a fixed script.