Question 1

What is your AI agent service?

Accepted Answer

Our AI agent service helps businesses automate customer communication through voice calls, chat, and smart workflows. It can answer common questions, qualify leads, book appointments, and support customers 24/7.

Question 2

What can the AI agent do for my business?

Accepted Answer

Depending on your needs, the AI agent can handle incoming calls, reply to messages, answer FAQs, capture customer details, route conversations to your team, and support sales or customer service tasks.

Question 3

Can the AI speak with customers naturally?

Accepted Answer

Yes. We build AI agents that sound natural, professional, and aligned with your brand. The goal is to create conversations that feel smooth, helpful, and easy for your customers.

Question 4

Which channels do you support?

Accepted Answer

We can set up AI agents for phone calls and chat channels such as website chat, Instagram, Facebook Messenger, WhatsApp, Telegram, and more, depending on your workflow and platform needs.

Question 5

Is this only for large companies?

Accepted Answer

No. Our service works for both small businesses and larger teams. Whether you want a simple FAQ assistant or a more advanced sales and support system, we can tailor the setup to your size and goals.

Question 6

Can the AI transfer the customer to a real person?

Accepted Answer

Yes. When needed, the AI can hand off the conversation to a human team member. This helps make sure important or complex requests are handled properly.

Question 7

Do I need to set everything up before my agent can go live?

Accepted Answer

No — an agent works right out of the box with just a name and a first message. A knowledge base, phone numbers, and connected channels all make it more capable, but none of them are required before it can take its first call or chat.

Question 8

What’s the difference between Conversations and the Requests board?

Accepted Answer

Conversations is the complete record of every call and chat your agent has. Requests is a separate board for anything that actually needs a person to act on — a complaint, a booking, an escalation. Most conversations never turn into a request; the board exists for the ones that do.

Question 9

Can one agent handle phone calls and social messages at the same time?

Accepted Answer

Yes. The same agent, the same instructions, and the same knowledge base answer phone calls and every connected channel at once, so a customer gets the same answer whether they call, message, or DM you.

Question 10

What happens if I go over my plan’s included usage?

Accepted Answer

Service keeps running — you’re billed for the extra automatically rather than getting cut off mid-month. You can see your real-time usage at any point from the dashboard.

Всё, что стоит знать, по порядку.

Готовы перестать терять клиентов?